The Negative Impacts Of Cruise Tourism Tourism Essay

The Negative Impacts Of Cruise Tourism Tourism Essay 1. Introduction Nowadays, cruise tourism plays an important role in the tourism industry. Cruise ships become newer, larger and more comfortable so that nearly every need of the customers can be satisfied on the high seas. Capabilities like theaters, cinemas, fitness clubs, discotheques, casinos, tennis courts and many others are common on most modern cruise ships. Moreover, that most of the named activities are already included in the price. Thereby the ships beat about all the seven oceans to the most beautiful places on earth like for instance the Caribbean. But all these glorious sounding features involve several negative environmental problems. Cruise ships contaminate the seas with tons of waste and sewage which causes decreases of biodiversity, coral reefs and of course the water quality. Mass tourism harms and destroys ecological systems like beaches and reefs. This examination is about the impacts of cruise tourism to the environment and contingencies how to make cruise tourism more sustain able. 2. Utilization of resources Cruise tourism requires an abundance of resources and produces quantities of waste. A typical Caribbean cruise ship produces about 50tons of waste, 7.5 million liter potable water, 800.000 liter wastewater and 130.000 liter oleiferous water. Approximately 75% of all produced wastewater are caused by cruise ships. Between 1993 and 1998 over 100 cases of marine pollutions were investigated in the Caribbean. The estimate number of unknown cases might exceed this number many times over because the disposal of wastewater takes place in aquatic environments where environmental pollution is permitted on payment of a fee. Furthermore the cruise industry requires a convenient super- and infrastructure at their destinations which often overwhelms the financial capability of the regions and causes a dependency to the cruise tourism. 3. General information about the impact of the cruise tourism industry The entire tourism industry has positive as well as negative impacts on the economy, the culture and the environment. Thereby the cruise industry is no exception. Being an in Niche market the cruise industrys impact is higher-than average. By establishing more than 450,000 employments with salaries of 15 billion US-Dollars in the whole and a turnover of some billion dollars above all the cruise industry in the USA has a great impact on the economy. Furthermore a big impact on the governments revenues and expenditures is notable. The revenues of local governments consist like following: Taxes paid on turnovers by cruise passenger, the crew and the cruise line Temporarily taxes on accommodations that are paid by passengers Revenues in fees paid by passengers as well as by the cruise line, including fees for calling at a port, cleaning and other expenditures on a harbor Fees for recycling and the use of water Fees for passengers, including admission charge and payments for medical provision Tax payment of companies which distribute products and services to cruise lines passengers taxes paid by enterprises Operational costs on- site Secondary or indirect tax revenues like payment of property tax by employees of the cruise lines and their families 4. Possibilities to create sustainable cruise tourism The Cruise tourism encompasses different segments and sub segments. Aspects of sustainability in the sense of ecological sustainability play in most of the sub-segments of cruise tourism a more or less important role. All indications are that the cruise industry, in its own interest, tries to eliminate these negative impacts as fast as possible. Potential Reasons, as the fact that one of the most important subareas of cruise industry, the Caribbean, cannot comply the conception of sustainable tourism in the sense of the definition of sustainability mentioned in the Bruntland Report, have to be searched on the academic and socio-cultural level. To find concrete evidence on these levels seems to be difficult. Although the cruise tourism initiate doubtless economical impulses on the destinations, the essentially effects on the long term local development remain to be unrealized. The relation between costs and benefits on the environmental level as well as on the socio- cultural level seems to be unbalanced what a disadvantage of the destinations is. A quantification of this context owes. With the undersigning of a pioneering nature protection agreement on January 15th 2008, re-experienced the 12-month collaboration of Conservation International, the tourism agency of Cozumel, and the Florida-Caribbean Cruise Association its climax. Cruise industry representatives from the government, private enterprise association and cruise ship association were part of this contract. With the undersigning of this arrangement the contractual partners originated a significant nature conservancy initiative which should help to protect the vulnerable biodiversity of the most popular cruise destination on earth Cozumel, Mexico. In the year 2006 the island employed about 1000 workers for cruise ships, which brought an estimate number of 2.6 million cruise passengers to Cozumel. During peak times up to nine cruise ships with over 10.000 tourists reach the islands harbor daily. The rapid growing of the cruise tourism industry led to a heavy burden for the environment. The agreement composes the fundament for sustainable cruise tourism which will be achieved with the following projects: The creation of more awareness for environmental problems among the cruise tourists, tour operators and within the local community Improvement of the infrastructure of the island (especially the transportation- and waste-management) Increased security for the coral reef Indemnity of the strict observance of current laws These projects were developed during a range of workshops by groups of different stakeholders. Hereby over 80 leading representatives of the cruise tourism were brought together in order to pinpoint important environmental aspects and to achieve a common accomplishment for these projects. This common planning process is worldwide the first of its kind in the cruise tourism. Therefore Cozumel is the only cruise ship destination which helps to prevent its nature and biodiversity. Leading representatives of the cruise tourism established the so-called Stewardship Working Group which is supposed to implement objectives mentioned in the environment protection agreement. Following objectives are on the agenda: Every cruise ship passenger will see a 30 second information-movie in which he will appealed to handle sustainable in order to protect the nature In a photo exhibition, nearby the landing stage, the passengers will see the unspoilt districts of the island All tour-boats on the island have their own recycling system In the next step the representatives will evolve awareness campaigns which involve not only the cruise tourists but also the tour operator and hosts. Approximately over 500.000 cruise tourists will be involved in such campaigns. 5. Particular sensitive sea area The cruise industry will be confronted with several challenges related to environmental issues in the future. These challenges relate to the activities in the oceans, especially in and around important nature protection areas. The international Maritime Organization (IMO) recognized that issue and initiated counteractions, the so called Particular Sensitive Sea Areas (PSSA). At present there exist 11 PSSAs. The effective guidelines of these areas commit all the governments of the IMO member- states to ensure that cruise lines which drive under their flag have to keep the methods of protection. The following 11 PSSAs were arranged: The Great Barrier Reef, Australia (1990) The Sabana-Camagà ¼ey Archipelago, Cuba (1996) The Malpelo Island, Colombia (2002) The Sea around the Florida Keys (2002) The Wadden Sea, Denmark, Norway, Germanys (2002) The Paracas National Reserve, Peru (2003) The western European Waters (2004) Enlargement of the existing PSSA of the Great Barrier Reef including the Torres Strait Islands (2005) The Canary Islands, Spain (2005) The Galapagos Archipelago, Ecuador (2005) The Baltic Sea, Denmark, Estonia, Finland, Germany, Latvia, Lithuania, Poland and Sweden (2005) The MARPOL Convention arranges three complementary methods for the contamination management: Reduction of waste products, Recycling and disposal of waste. With the agreement of the MARPOL Convention a cruise ship can convert its waste and dispose it on its own as well as leave the waste on a harbor for disposal either by store it, burn it or recycle it. 6. Studies and scientific literature In the more recent past only a small number of studies concerning the environmental impact of the cruise industry existed. For a considerable time a wide range of articles, reports, books, campaigns and websites occurred. The most informative subscription are scientific works (Cruise Ship Tourism, 2006, CABI), which interpret the concrete impacts of the cruise industry to the environment. The most considered researches were published by Ross Dowling and Ross Klein (Cruise Ship Blues The Underside of the Cruise Industry, 2002, and Cruise Ship Squeeze The New Pirates of the Seven Seas, 2005, New Society Publishers). Furthermore, Klein also operates to websites (www.cruisejunkie.com and www.cruiseresearch.org) where the visitor can find a varies number of resources like detailed lists of diseases, cancellations, suicides, passengers who fell overboard, powertrain problems, environmental incidents, health issues and many more. Between 2002 and 2006 over one thousand facts were collected. 7. Conclusion Although the cruise tourism has a huge negative impact on the environment there are still no homogenous regulations or laws to protect the ecological system. Even if some regions established such laws, regulations and awareness campaigns there are still huge areas of freedom to act in an environmentally harmful way. Due to the magnitude of the seas the direct environmental impacts are not clearly recognizable in a short time but they cause long-term damages. The new cruise ships which are bigger than ever before and the increasing demand in this tourism branch wont help to come to grips with this problem. In terms of achieving sustainable tourism it is, therefore, a sub-sector within which socio-economic, cultural and environmental considerations need to be continually analyzed, addressed and monitored. However, decision-makers in cruise tourism destinations, particularly those outside North America, need to work closely with operators to facilitate both integrated waste management and intergenerational and intra-societal equity rather than merely accept the prospect of short-term economic gain.

The Island of Aruba :: Free Descriptive Essay About A Place

The Island of Aruba From Aruba’s discovery at the end of the thirteenth century to present-day, its history is filled with change. Its changing possession and the three economic booms that it experienced form the outline of thousands of years. The changes the island has gone through are truly remarkable, and it is unbelievable that the island that now seems to be saturated with tourism was once a desolate landscape with little agricultural promise and economic hope. Unfortunately Aruba’s history is lacking documentation, but it is undisputable that even before the island was claimed, there were inhabitants on the island that would soon be considered the first chapter of Aruba’s history. There is no written historical documentation that states who discovered Aruba, but it is believed that a Spaniard named Alonso de Ojeda was the first European explorer to land on the island in 1499. He initially thought that he had found an â€Å"island of giants† because the remains that he discovered seemed to be larger than that of an average European. It can be speculated that the name Aruba is derived from a Spanish phrase â€Å"oro huba† or in English â€Å"there was Gold†. The Spanish, however, thought that the land was â€Å"valueless† because they did not discover any underground geological worth. It seems strange, though, if the name came from this Spanish phrase that they would have counted it among the â€Å"valueless islands.† There are two other suppositions that seem more plausible. The Carib language of the Antilles, which was passed on by the missionaries, the French Dominicans Breton, Labat, Du Tertre, supports the derivations ora (shell) and oubao (island), which would together mean â€Å"shell-island†. Some people have also suggested the name comes from words meaning companion or guide. There is no way to be sure, and any attempt to uncover its true derivations would be guesswork. It is not known when the first human beings set foot ashore, but considering that natural resources were poor, it is likely that the island acted as nothing more than a halting-place for a succession of tribes and clans. Long before the Spanish claimed the land, maybe even as long as 4,000 years ago, it is believed that the Caquetio Indians of the Arawak tribe came to the Aruba to seek out a safer place to inhabit. They had previously lived on the Paraguana peninsula in Venezuela but were forced to leave because of continuous threats by the Carib Indians.

Product Mix Essay

What Is a Product Mix? Product mix, also known as product assortment, refers to the total number of product lines that a company offers to its customers. For example, a small company may sell multiple lines of products. Sometimes, these product lines are fairly similar, such as dish washing liquid and bar soap, which are used for cleaning and use similar technologies. Other times, the product lines are vastly different, such as diapers and razors. The four dimensions to a company’s product mix include width, length, depth and consistency. The Service Quality Dimensions Every company owner wants to get loyal customers which add to repeating purchases and of cause increasing their maximum revenue. But to get there they need to know about the 5 Service Quality Dimensions. Many actually think that service is just a little part of the marketing mix, but it is actually a very important part of both the 4 and 7 P’s Each of the 5 Service Quality Dimensions makes an extra addition to the level and quality of service which the company offers their customers. It also makes the service far more unique and satisfying. Dimension 1 – tangibles; The tangible Service Quality Dimension refers to the appearance of the physical surroundings and facilities, equipment, personnel and the way of communication. In other words, the tangible dimension is about creating first hand impressions. A company should want all their customers to get a unique positive and never forgetting first hand impression, this would make them more likely to return in the future. Dimension 2 – reliability; The reliability Service Quality Dimension refers to how the company are performing and completing their promised service, quality and accuracy within the given set requirements between the company and the customer. Reliability is just as important as a goof first hand impression, because every customer want to know if their supplier is reliable and fulfill the set requirements with satisfaction. Dimension 3 – responsiveness; The responsiveness Service Quality Dimension refers to the willingness of the company to help its customers in providing them with a good, quality and fast service. This is also a very important dimension, because every customer feels more valued if they get the best possible quality in the service. Dimension 4 – assurance; The assurance Service Quality Dimension refers to the company’s employees. Are the employees skilled workers which are able to gain the trust and confidence of the customers? If the customers are not comfortable with the employees, there are a rather large chance that the customers will not return to do further business with the company. Dimension 5 – empathy; The empathy Service Quality Dimension refers to how the company cares and gives individualized attention to their customers, to make the customers feeling extra valued and special. The fifth dimension are actually combining the second, third and fourth dimension to a higher level, even though the really cannot be compared as individuals. If the customers feel they get individualized and quality attention there is a very big chance that they will return to the company and do business there again. Appendix Reliability (1) Providing services as promised. (2) Dependability in handling customers’ service performed. (3) Performing the services right the first time. (4) Providing services at the promised time. (5) Maintaining error-free records. Responsiveness (1) Keeping customers informed about when services will be performed. Service quality dimensions Gi-Du Kang and Jeffrey James Managing Service Quality Volume 14  · Number 4  · 2004  · 266–277 276 (2) Prompt service to customers. (3) Willing to help customers. (4) Readiness to respond to customers’ requests. Assurance (1) Employees who instill confidence in customers. (2) Making customers feel safe in their transaction. (3) Employees who are consistently courteous. (4) Knowledgeable employee to answer customer questions. Empathy (1) Giving customers individual attention. (2) Employees who deal with customers in a caring fashion. (3) Having the customer’s best interest at heart. (4) Employees who understand the needs of their customers. (5) Convenient business hour. Tangibles (1) Modern equipment. (2) Visually appealing facilities. (3) Employees who have a neat, professional appearance. (4) Visually appealing materials associated with the service. Technical quality (1) It is successful to complete a call. (2) There is no noise during the call. (3) The call can be completed without the interruption. Image (1) It is a reliable company. (2) It provides an excellent service to customers. (3) It is a successful company. (4) It makes a lot of contribution to the society. (5) It has an superior technology in cell phone service. (6) It is sincere to the customers. (7) It has a good reputation. (8) It is a large-scale company. (9) It is familiar to the customers. (10) It is honest. Customer satisfaction (1) The services have not worked out as well as I thought it would. (2) I am satisfied with my decision to use this service. (3) Sometimes I have mixed feelings about keeping it. (4) My choice to use this service was a wise one. (5) If I could do it over again, I’d choose a different company. (6) I feel bad about my decision to use this service. (7) I am not happy that I used this service. (8) Using this service has been a good experience. Note: are presents an item removed after the CFA. Service quality dimensions Gi-Du Kang and Jeffrey James Managing Service Quality Volume 14  · Number 4  · 2004  · 266–277 Promotional mix; There are five main aspects of a promotional mix These are: Advertising – Presentation and promotion of ideas, goods, or services by an identified sponsor. Examples: Print ads, radio, television, billboard, direct mail, brochures and catalogs, signs, in-store displays, posters, motion pictures, Web pages, banner ads, and emails. Personal selling – A process of helping and persuading one or more prospects to purchase a good or service or to act on any idea through the use of an oral presentation. Examples: Sales presentations, sales meetings, sales training and incentive programs for intermediary salespeople, samples, and telemarketing. Can be face-to-face selling or via telephone. Sales promotion – Media and non-media marketing communication are employed for a pre-determined, limited time to increase consumer demand, stimulate market demand or improve product availability. Examples: Coupons, sweepstakes, contests, product samples, rebates, tie-ins, self-liquidating premiums, trade shows, trade-ins, and exhibitions. Public relations – Paid intimate stimulation of supply for a  product, service, or business unit by planting significant news about it or a favorable presentation of it in the media. Examples: Newspaper and magazine articles/reports, TVs and radio presentations, charitable contributions, speeches, issue advertising, and seminars. Direct Marketing is a channel-agnostic form of advertising that allows businesses and nonprofits to communicate straight to the customer, with advertising techniques such as mobile messaging, email, interactive consumer websites, online display ads, fliers, catalog distribution, promotional letters, and outdoor advertising. Corporate image corporate image may also be considered as the sixth aspect of promotion mix. The image of an organization is a crucial point in marketing. If the reputation of a company is bad, consumers are less willing to buy a product from this company as they would have been, if the company had a good image. Sponsorship is sometimes added as an seventh aspect

Current and Future Technological Advances in Sri Lanka...

I am writing a report on the changing of technological advances in my country. I would like to get high marks for this report to passing the Examination. Sri Lanka is a rapidly developing country among Asia-pacific region. In the 21 century, have been many technological changes in the difference sectors in Sri Lankan society. I will discuss technological advances with major sections in the country, such as workplace, travel and the home (Figure 1). I have been used current comman situation and information in our society to explain for this report. Structure of report Presently, all working places in country have been increasing use of teleworking and the implementation of new gadgets around the office and house, such as†¦show more content†¦The household having computers have internet facility is percentage between urban (25%) and rural (16%) sectors. Figure 4 explain: only about 3 percent of the household population in the age group of 5 to 69 years can use Internet on their own. Another 7 percent are aware of Internet but they can use it only with the help of others. Strikingly the majority (90 percent) is even not aware about this facility. Nationally, 53 percent of households use their home computers for only 10 hours or less per week. In urban sector, about one fourth of housing units use their home computers over 25 hours per week and this percentage for the rural sector is 19 percent (Department of Census Statistics, 2011). Among the teleworking items, computer get first place in work place and home and it most popular in developing way. But, can identify above data, teleworking facilities and ability of doing work only used urban sector in technological advances. Explain Secondly, technological advances of traveling section. Among the transport services, Railway and Bus services network is very important to successfully complete day to day works. Transportation in Sri Lanka is based mainly on the road network which is centered on Sri Lankas capital, Colombo. There is also a railway network. Rail Transport in Sri Lanka consists of a heavy-rail intercity network connecting major population centresShow MoreRelatedDoing Business in the Asia/Pacific Rim Region31325 Words   |  126 Pages6534-5155 PHONE +(65) 6534-2622 FAX www.wrp.com.sg Contact Attorney: Rajaram Ramiah rr@wrp.com.sg SRI LANKA SINGAPORE Yoon Yang Kim Shin Yu 19th Floor, ASEM Tower 159-1 Samsung-Dong, Gangnam-Gu Seoul 135-798 Korea +(82-2) 6003-7000 PHONE +(82-2) 6003-7804 FAX www.hwawoo.com Contact Attorney: Jay K. 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